Refund Policy
Customer support: support@umarybuy.com
Refund Eligibility
Contact our support team at support@umarybuy.com if you need help with a refund request. Include your order number and a short explanation so our team can review your request.
Damaged or Incorrect Items
If your order arrives damaged or the wrong item was delivered, contact support as soon as possible with your order details and photos of the item and packaging.
Delayed or Missing Shipments
Estimated delivery is 10 business days. Tracking information will be sent to the customer’s email as soon as the order ships. Carrier delays can occasionally happen because of weather, service disruptions, holidays, or address issues.
Refund Processing
If a refund is approved, it will be returned to the original payment method. Bank or card processing times may vary.
Need Help?
Email support@umarybuy.com for assistance with your order.